Lookers Vacancies

Ref no. 1263

An opportunity has arisen for an experienced Service Advisor to join the busy Volkswagen dealership at Darlington.

You will be identifying customer needs both face to face and on the telephone, controlling the throughput of work, selling additional work identified on customers vehicles along with invoicing work done. Good communication skills and a working knowledge of the business will be vital. You will possess good customer focus skills and be able to deliver and exceptional level of customer service.

A motor vehicle/technical background and Volkswagen experience is advantageous. As this position is extremely demanding you should be enthusiastic, flexible, committed and be able to use your own initiative. A driving licence is essential.

If you are interested in this position, please apply in the first instance by telephoning Keith Holland – General Service Manager on 01325 353737 or email keithholland@.lookers.co.uk

Ref no. 1180

A vacancy has arisen for a Sales Administrator/Stock Co-ordinator to join our busy Volkswagen dealership in Blackpool. The postholder will be responsible for:

• Locating and ordering vehicles

• Vehicle invoicing

• Maintaining full and accurate stock records

• Ensuring all documentation relating to vehicle delivery is complete accurately and on time

• Providing management information

• Liaison with Volkswagen regarding stock.

• Additional general administration support as required

• Occasional telephone cover support

The successful candidate will be able to demonstrate a commitment to customer service realised through first class organisation skills and consistent attention to detail. Sound communication skills combined with the ability to work effectively as part of a team are also essential. Elite experience, particularly of the vehicle modules of the system, while desirable is not essential as full training will be given. Volkswagen experience is also desirable.

If you feel your skills and experience are a good match to the requirements of this important position, please apply in the first instance by telephoning Craig Knight, General Manager, Lookers Blackpool Volkswagen, on 01253 695555 or e-mail craig.knight@lookers.co.uk.

Ref no. 1264

Applications are invited from experienced General Managers to take charge of two of our Mercedes-Benz franchises in the South East. These sites are fully established in the market place and have the potential to improve their performance. The successful candidate will further maximise sales and profit opportunities through the overall management of these sites.

Key responsibility include:

• Ensure that the sites achieve profit margins within their objectives/annual budget.

• To continually monitor the financial situation, examining all accounts, daily and weekly operating controls and dealer composite figures and franchise/industry KPI’s, taking corrective measures and actions as deemed necessary.

• Take steps to increase market penetration, in order to achieve budget.

• Regular liaison with Manufacturer to discuss franchise performance and objectives.

• Take actions to sustain and enhance levels of customer satisfaction, service and retention through processes, facility enhancements and training/development of staff.

• Ensure cost effective stock turn ratios.

• Ensure that the site complies with relevant legislation on consumer law, trade descriptions, FSA Regulations for insurance etc.

The successful applicant will have in depth motor industry experience, along with experience in a senior position with established track record in profit delivery, cost control, stock and people management. In addition, you will have the desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand.

If you are interested in this position, please apply in the first instance by telephoning Tricia Barrington - MA Administrator, Mercedes-Benz Kent on 01732 225638 or email your CV to tricia.barrington@lookers.co.uk

Ref no. 1212

A vacancy has arisen at our Land Rover dealership in Park Royal for a confident, experienced, well-groomed individual to work as a member of the sales team.

This role is the main driving force for the success of the Company, and as such, demands the highest levels of professionalism and customer service. The successful candidate will be able to:

• Demonstrate a proven track record in sales, coupled with a desire and enthusiasm to exceed monthly targets

• Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager

• Promote and maintain excellent customer relations by personal manner, appearance, integrity and loyalty

• Prepare order forms and other relevant paperwork

• Offer an exemplary customer experience

• A full driving licence is essential.

Interested applicants should send a CV to James Tayler – General Sales Manager to the following address: jamestayler@lookers.co.uk

Ref no. 1262

Our Mercedes-Benz dealership in Redhill has a new vacancy for a Sales Administrator to cover a period of maternity leave.

The postholder will be responsible for:

• Locating and ordering vehicles

• Vehicle invoicing

• Maintaining full and accurate stock records

• Ensuring all documentation relating to vehicle delivery is completed accurately and on time

• Providing management information

• Liaise with Fleet/Lease Companies regarding vehicle progress

• Arrange onward vehicle deliveries to end users

The successful candidate will be computer literate and able to demonstrate a commitment to customer service realised through first class organisation skills and consistent attention to detail. Sound communication skills combined with the ability to work effectively as part of a team are also essential. Previous experience in an administration role is preferred.

If you feel your skills and experience are a good match to the requirements of this important position, please apply in the first instance by telephoning Caroline Dean - Group Administration Manager - Mercedes-Benz & smart Kent and Sussex on 01732 771761 or email caroline.dean@lookers.co.uk

Ref no. 1261

An opportunity has arisen for an experienced Receptionist to join our Renault/Nissan franchise in Altrincham.

As an experienced Receptionist you will be methodical and organised and able to maintain your composure whilst juggling numerous tasks. As you will usually be the first point of contact to the customer, a polite helpful manner and smart appearance are essential together with the ability to identify customer needs.

The successful candidate will also assist with general administration duties in the dealership on an as required basis.

To apply please telephone Victor Sogbetun –General Manager on 0161 973 3021 or email victorsogbetun@lookers.co.uk

Ref no. 1153

A vacancy has arisen at our Ford dealership in Witham for a confident, experienced, well-groomed individual to work as a member of the new and used sales team.

This role is the main driving force for the success of the Company, and as such, demands the highest levels of professionalism and customer service. The successful candidate will be able to:

• Demonstrate a proven track record in sales, coupled with a desire and enthusiasm to exceed monthly targets

• Sell vehicles profitably and be able to achieve targets agreed with the Sales Manager

• Promote and maintain excellent customer relations by personal manner, appearance, integrity and loyalty

• Prepare order forms and other relevant paperwork

• A full driving licence is essential.

Interested applicants should contact David Reed – Sales Manager on 01376 513 496 or email david.reed@dovercourt.com